We gladly accept returns for any reason within 30 days from shipping date.
In case of returning the product please follow the following steps:
- Send an e-mail to email@example.com with your order number and reason of return, or use our live chat.
- We will send you the needed shipping documents and instructions for your return.
- Your return is processed by UPS. UPS will pick-up your return or the item can be handed in at a UPS drop-off point. In case the return is not covered by Travelteq, payment has to be made for the return.
- After receiving and checking the goods we will reimburse your payment within 3 business days.
It is not possible to return a personalized bag.